Legal
Privacy Policy
Last updated: May 2026
At Buckley, trust matters. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you use Buckley, we may collect:
- Account information such as your name and email address
- Pet profile information including breed, age, medications, allergies, and related details you choose to provide
- Questions, searches, uploads, and interactions submitted through Ask Buckley
- Usage information such as device type, browser information, pages visited, and interactions with the platform
- Subscription and billing information processed through third-party payment providers
How We Use Information
We use information to:
- Provide and improve Buckley services
- Personalize alerts, summaries, and recommendations
- Help generate AI-assisted guidance and interpretation
- Improve platform safety, reliability, and user experience
- Communicate updates, product changes, and service information
We do not sell personal information to third parties.
AI-Generated Guidance
Buckley provides AI-assisted informational guidance designed to help pet owners better understand potential concerns and emerging information.
Buckley is not a substitute for professional veterinary advice, diagnosis, or treatment.
Users should always consult a licensed veterinarian regarding medical concerns or emergencies involving their pets.
Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect user information.
However, no online platform or data transmission method can be guaranteed completely secure.
Third-Party Services
Buckley may use trusted third-party providers for:
- Analytics
- Payment processing
- Hosting
- Authentication
- Customer communications
These providers may process limited information as necessary to support the platform.
Cookies & Analytics
Buckley uses cookies and similar technologies to:
- Improve platform functionality
- Understand product usage
- Personalize experiences
- Measure performance
For more information, please review our Cookie Policy.
Your Choices
You may:
- Update or delete pet profiles
- Unsubscribe from communications
- Request account deletion
- Request access to your information
To make a request, contact: info@buckley.pet
Children
Buckley is intended for use by adults and is not directed toward children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of Buckley after updates constitutes acceptance of the revised policy.
Contact
Questions about this Privacy Policy can be directed to: info@buckley.pet